Thank you for shopping with alice McCALL! We hope you enjoy your purchase, but should you need to return or exchange an item, see our policies below.
Returns & Exchange Policy
alice McCALL will happily refund and exchange on full priced items, within 7 days of receiving your purchase. All shipping charges are the responsibility of the customer.
Conditions of Returns & Exchanges
All returned items must be in their original condition: unworn, unwashed, free of damage and with all original tags attached. Please replace garment in original packaging. Please note: we do not accept returns on lingerie, swimwear and jewelry.
Please be careful when trying on garments – they must be in resalable condition upon return.
Please note refunds and exchanges may take upto 15 business days to process.
Sale items may not be refunded, but can be exchanged within 7 days upon receipt – for items of equal or greater value. All shipping charges are the responsibility of the customer.
This online boutique is owned and operated by:
alice McCALL Pty Ltd
Registered in Australia
ABN 47 115 260 903
Suite 3, Level 2
25 Cooper Street
Surry Hills NSW 2010
P: +61 2 9280 0333
F: +61 2 9280 0499