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alice McCALL E-Boutique ships merchandise using Australia Post.
Please note we use various services, depending on the cost and speed of delivery required.
Domestic orders are shipping using Australia Post, Express Post, and do not require a signature on delivery. Please consider the security circumstances of your delivery address, as we cannot be held responsible for stolen parcels. Full tracking is available using this service.
International orders sent using DHL Globail Mail and offer full tracking however do not require a signature on delivery. Please consider the security circumstances of your delivery address, as we cannot be held responsible for stolen parcels. Full tracking is available using this service.
Australia Post Express Courier International is offered to international countries for a quicker delivery and parcels offer full tracking and require a signature on delivery.
Any parcels returned to sender will be re-shipped at the cost of the customer, and we will not be held responsible for parcels that are redirected to a local post office for collection. Please ensure your delivery address is accurate, as we cannot be held responsible for a delayed parcel due to incorrect entry of details.
Orders placed on a weekend day, will be processed within 48 hours. The alice McCALL E-Boutique is unable to dispatch parcels over the weekend.
Please note, during sale periods and times of seasonal offers, dispatch of orders and in turn delivery time may be delayed. We aim to process all orders in a timely manner, but we ask for your patience in order processing.
Once your order has been placed, we are unable to make any changes or cancel your order. If you need to make changes to your delivery address, please email us immediately.
$10.00 Australia-wide sent using Australia Post Express. Free shipping applies to orders over $200 AUD.
$20.00 Standard International sent using DHL Global Mail. Free shipping applies to orders over $200 AUD.
$50.00 International Express sent using Australia Post Express Courier International.
$15.00 Sydney Metro Courier with Want It Now. Outside of Sydney Metro, pricing updates based on the post code entered. This is generally a 3 hour service, although this can take around 4-5 hours depending on the day of the week.
Free shipping applies to all orders over $200 AU. Free shipping orders are sent using Express Post within Australia, and Standard Shipping Internationally or Express Courier where this service is not available.
alice McCALL Pty Ltd cannot be held responsible for any customs taxes charged. Any fees to this nature are the responsibility of the customer.
Any delivery date or time specifed by us is a best estimate only and alice McCALL will not be held liable for any loss or damage suffered through any reasonable or unavoidable delay in delivery.
Orders are subject to availability. Orders will be delivered between Monday - Friday 9 am - 5 pm, please note deliveries are not made on weekends (with exception to Saturday delivery within Australia, to select postcodes. See the Australia Post website for further information).
Delivery for orders placed by 9.00 am AEST are sent within 48 hours, using Australia Post Express post.
Dispatch occurs from Rosebery, NSW 2018. For an estimate of the delivery time frame, please visit:
Please allow 1-3 additional days for locations outside of metropolitan areas.
Standard Worldwide Orders
Delivery for orders placed by 9.00 am AEST are sent within 48 hours, using DHL Global Mail to the following countries:
Please allow up to 14 business days for delivery.
Express Worldwide Orders
Delivery for orders placed by 9.00 am AEST are sent within 48 hours, using Australia Post Express Courier International.
Please allow up to 7 business days for delivery.
An Express 3 Hour Courier service is available within Sydney Metro, between 9 am and 3 pm, Monday to Friday. This is generally a 3 hour service, although this can take around 4-5 hours depending on the day of the week.
This includes full updates of shipment, collection and delivery time.
Upon confirmation of your order, a Want It Now job number will be created, and can be tracked through: