Need help? Please contact us on: +61 2 9662 6068 |

free express shipping for all orders!
My Bag: (0)

Close Mini bag

You have no items in your shopping cart.



alice McCALL does not cover the cost of return shipping, so we do recommend using your preferred trackable courier service as we cannot be held liable for any parcels that are lost on their way to us.

Returns Address

Alice McCALL Returns: PO Box 7191, Alexandria Business Hub,  Alexandria, 2015, NSW

International customers sending returns back via DHL Express, please send to: Suite 1A, Level 1, 55 Mentmore Ave, Rosebery, NSW 2018 Australia

Faulty Returns
Returns will be accepted on any faulty merchandise within 3 months of the purchase date. Please email us at with your order number and a brief description of the fault. Images of the fault are always helpful too!
You may request a refund, an exchange for another item or a store credit. This policy does not exclude or replace your rights under any applicable law. 

We cannot accept returns for our lingerie or jewellry for hygiene reasons.